The nature of digital products is such that they can be easily duplicated and distributed, making it difficult to ensure that a product has not been used or copied after a sale has been made. For this reason, we cannot offer refunds for any downloadable digital art purchases. All sales are final, which means that once a purchase has been made, it cannot be returned or refunded.
To ensure that you are making an informed decision before purchasing a digital art product, please review the product description, preview images, and system requirements carefully. This will help you understand what you are purchasing and whether it is compatible with your system.
If you encounter any technical issues with downloading or accessing your purchased product, please do not hesitate to contact us for assistance. We understand that technical issues can be frustrating, and we will do our best to resolve the issue as quickly as possible.
However, please note that technical issues do not qualify for a refund. We will work with you to resolve the issue and ensure that you are able to access the product that you have purchased.
Overall, our non-refund policy for downloadable digital art is in place to protect both our customers and our business. We appreciate your understanding and support.
Contact us at [email protected] for questions related to refunds and returns.